Privacy Policy

Your privacy matters to us.

MurAb Healthcare is committed to handling personal information responsibly, securely, and transparently, in line with applicable data protection laws.

At a glance

We only collect the information needed to respond to your enquiry, understand your care requirements, and provide appropriate support.

If you have any questions about how your data is used, please contact us at:

contact@murabhealthcare.co.uk

1. Introduction

This Privacy Policy explains how MurAb Healthcare collects, uses, and protects your personal information when you use our website or contact our services.

2. Information We Collect

When you submit an enquiry or contact us, we may collect:

Full name

Phone number

Email address

Location or postcode

Details about your care needs

Preferred contact method

3. How We Use Your Information

Your information is used to:

Respond to your enquiry

Understand your care requirements

Provide appropriate support and guidance

Improve our services

4. Legal Basis for Processing

We process your personal data based on your consent and our legitimate interest in providing care-related support and responding to enquiries.

5. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. Your information may only be shared where necessary to provide services or comply with legal obligations.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. Data Retention

We retain your information only for as long as necessary to respond to your enquiry and fulfil our service obligations, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Withdraw consent at any time

Need Support?

Start your care enquiry with confidence.

If you are exploring care options, our team is here to guide you through your next steps with clarity and compassion.